Shipping Policy

We provide complimentary express shipping within Europe with no additional charges.

Tracking Information: Following the processing and dispatch of your order, you will receive an email containing a tracking code for your shipment.

Transit, Handling, and Order Deadline:

● Shipments typically take 5 to 15 working days to arrive (Monday through Friday).
● Order processing time ranges from 1 to 3 business days (Monday through Friday).
● The order cut-off time is 02:00 PM UTC.

Delivery Conditions:
We utilize various courier services such as USPS, UPS, DHL, OSM Fastway Couriers, DPD, GLS, Correos Express, FedEx, and Italy SDA.

Shipping Expenses:
Our shipping services come at no cost to you.

Customer Assistance:
Available Monday through Sunday:

UTC: 8 am – 7 pm
Berlin Time: 9 am – 8 pm

Saturday Hours:
UTC: 8 am – 4 pm

Sunday Hours:
UTC: 9 am – 1 pm