Stay Web Safe! Change your password regularly on the account section of our website and avoid using the same password as your online accounts with other companies.
If you’ve got any questions, comments, and requests about your account security, then please use the Contact Us form.
Your password security
For your security, any new password you create with us has to be at least 7 characters and contain a mix of letters and numbers. However, we recommend that you set a password of at least 10 characters including capital letters, lowercase letters, numbers, and symbols
Your duty to keep your sign-in details safe
To access your stored data on our sites, you’ll need to sign in with your username and password. It’s your responsibility to keep these details secret and to ensure you don’t let anyone else use your account. If you have any concerns about your sign in details or think they’ve been misused, please contact us straight away and we can put your account on hold immediately.
Your payment security
We use the Verified by Visa and MasterCard SecureCode schemes to help stop unauthorised purchases with your debit or credit card.
When you reach our secure checkout you can choose to register for Verified by Visa or MasterCard SecureCode. Just sign up using the on-screen prompts, create a password then continue shopping. You only have to sign up once – then you can use your password when you shop with us or with other participating online stores.
For security, this password will be linked to your debit or credit card, and not your JerseyMotion account or your computer.
Alternatively, you can contact your bank directly for more information. Please note, if you decide not to register, we may need to ask you for an alternative payment method to complete your purchase.
